Avenues' Employee Injury Reporting Process

In the event of a worker injury, provide the needed level of care first, including but not limited to 911 emergency service if necessary.

The employee's direct supervisor must be immediately notified for any injury requiring medical care.

All workplace injuries requiring medical care must be documented using the
First Report of Injury.  Any injuries not requiring medical care can be documented on the Avenues Injury Report form.

Managers and Administrators should have copies of the Avenues Workers Compensation Authorization that an employee can show as proof of workers compensation coverage. 

As soon as is practical, supervisors should contact a director level administrator for any injuries requiring outside medical care.

Director level administrators must report these injuries to the AIG Workers Compensation Call Center at 1-888-393-6828, as soon as practically possible.

Be prepared with: facts regarding the injury; social security number, date of hire, date of birth, employee address. 

You may be asked if Avenues tests for drug use after accident or injury. We currently do not.

The case will be assigned to an adjuster and you will be provided with a case number. Write the case number on the injury report and the Workers Compensation Authorization and submit both to the administrative office for processing.

 

Required Official Notice to Employees from the State of Illinois
regarding Workers Compensation

(requires Adobe Acrobat Reader)
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Illinois Industrial Commission Handbook on Worker's Compensation and Occupational Diseases
(requires Adobe Acrobat Reader)